Procedures and Services

Tax Services

What services does ONAT offer?

The services offered by the Office range from attention, guidance and personal or face-to-face counseling, by telephone, postal and electronic mail, to the free delivery of tax documents and programs that calculate taxes, assistance documents that indicate each taxpayer its obligations and when to fulfill them, as well as the publication of information of tax importance in different ways: letters, loose, brochures, institutional website, page of the ONAT on Facebook, cell phones and mass media (radio, television, newspapers, digital sites and portals of these) both national and territorial. The creation of the clear accounts space dedicated exclusively to the tax issue, which airs every Friday in the Good Morning Magazine on the Tele Rebelde channel, is highlighted in this regard; the placement of information on tax procedures and services in the Green Pages section of the Telephone Directory of ETECSA and finally, the possibility of paying in La Capital, through the Telephone Banking Service offered by the Metropolitan Bank BANMET: the monthly tax fee on Personal Income, the monthly consolidated contribution contributed by taxpayers who pay in a simplified regime, the Social Security Contribution and taxes on Land Transport and the Ownership or Possession of Vessels.

A service that in turn constitutes a new means of communication works in the tax offices of La Capital and some provinces: the SITV ONAT Television Information Service. It consists of the projection of text, images and audiovisual messages on televisions located in the offices of Havana with information to facilitate compliance with tax obligations and carry out tax procedures on the Tax Declaration and Payment Campaign, on the models that are used to declare and pay, their purposes and form of acquisition, the services and facilities offered by the Institution, the functions and powers of the ONAT, as well as the financing by the State Budget of public services, among other matters.

Add comment