Procedures and Services

 

 

They will be carried out by means of an official letter from the entity signed by its maximum representative or, failing that, by the person officially authorized by it for these purposes. The letter must contain:

 

 

It is the process that formalizes the contractual relationship between the Holder and the Company for the provision of the cellular telephone service in the prepaid and postpaid modalities. The Holder is the person who has the rights and obligations derived from contracting the cellular service. The act of signing the contract is personal, either by the beneficiary or through his representative, fulfilling the formalities established by the Cuban civil code. The service contract, in the prepaid modality, may be permanent or temporary and is independent of any other telephone service. The contracted service can only be transferred, prior formalization with the Company. The hiring is done in the ETECSA Commercial Offices enabled to provide this service. The current rates will apply.

It consists of transferring the ownership of the service to another natural person. This request has no cost and can be made in any Commercial Unit, but the person to be awarded the service must go to the commercial unit where it is installed.